Privacy Policy



1. COMMITMENT TO THE PROTECTION OF PRIVACY
Sicily in Home attaches the utmost importance to privacy. Therefore, the protection and confidentiality of your personal information and their exclusive use for the intended purpose are of high priority for us.

2. CONSENT
"Personal Data" means any information about you, such as your name or telephone number.
Before providing us with your personal data, we invite you to read this Notice which illustrates our methods of collecting data concerning you and the nature of such data, the methods of their use, the recipients to whom we can send them and how you can modify the data you have communicated to us.
This information is an integral part of the terms and conditions that govern our accommodation services. By accepting these terms and conditions, you expressly accept the provisions of this Privacy Policy.

3. PRINCIPLES OF PERSONAL DATA PROTECTION
The following seven principles are applicable within our organization worldwide.
1. Transparency: When we collect and process your personal data, we will notify you of all relevant information, as well as the purpose and recipients of the data.
2. Lawfulness: We will collect and process your personal data only for the purposes described in this Notice.
3. Relevance and correctness: We will only collect the personal data necessary for their processing. We will take all reasonable steps to ensure that the personal data we hold is correct and up to date.
4. Retention: We will retain your personal data for the period necessary for their processing, in compliance with the provisions of the law.
5. Access, rectification, opposition: You will be able to access, modify, rectify or delete your personal data. You can also object to the use of your personal data, in particular to avoid receiving commercial and marketing communications.
6. Confidentiality and security: We will ensure the implementation of adequate technical and organizational measures to protect your personal data from accidental or unlawful alteration or loss, as well as from unauthorized use, disclosure or access.
7. Sharing and international transfer: We may share your personal data within our organization or with third parties (such as business partners and / or service providers) for the purposes indicated in this Policy. We will take appropriate steps to ensure security when sharing or transferring such data.

4. SCOPE OF APPLICATION
This Privacy Policy applies to all personal information transmitted to Sicily in Home,
1. relating to guests, employees and other persons with whom we do business, who use our services or who visit us
2. collected in any form, ie verbal, electronic and / or written
3. collected through our website: www.sicilyinhome.com

5. TYPES OF PERSONAL DATA WE COLLECT
Through the various contact methods, we may ask you or collect information about you and / or your family members, such as:
¨ name, gender, contact details, address, date of birth, anniversary date, nationality, profession and passport details
¨ information on guests' stay, arrival and departure dates, special interests, specific requests made, comments on your service preferences (including sports and special interests)
¨ special needs and any information necessary to meet those needs, details of the payment method


Information collected relating to persons under the age of 16 is limited to their name, nationality, address, date of birth, and can only be provided by a parent or guardian. We encourage you to ensure that your children under the age of 16 do not send us any personal data without your consent (particularly via the Internet). In case of transmission of this data, you can give us immediate communication, in order to proceed with the cancellation of the same.
We do not knowingly collect sensitive information, such as information relating to race, ethnicity, political views, religious and philosophical beliefs, trade union membership, or details on health, sexual orientation or character certificate.
However, you can also provide us with sensitive information if you believe it will allow us to better serve you.

6. METHOD OF COLLECTION OF PERSONAL DATA
Personal data will be collected by requesting the sending of documents (identity card or passport or driving license) before checking in to our website or to the reference OTA where you made the booking or via a whatsApp number dedicated to collecting guest data.

7. PURPOSE OF COLLECTION OF PERSONAL DATA

We collect your personal data for the following purposes:
7.1 Fulfill our obligations towards the Sato Police in order to fill in the accommodation card that is required by law for each guest present in Catania and in our structure
7.2 Fulfill our obligations towards the Municipality of Catania in order to communicate and pay them the tourist taxes collected for each overnight stay and guest
7.3 Improve our products and services:
· Management of complaints and feedback
· Analyzing the results of customer satisfaction surveys to better understand the needs and wishes of guests
· Prediction and anticipation of future behaviors
· Adaptation of our products and services to best meet your needs
· Development of statistics and commercial scores and writing of reports
7.5 Managing our relationship with customers before, during and after their stay:
Segmentation operations based on booking history and customer travel preferences in order to send targeted communications
· Knowledge and management of the preferences of new or regular customers
· Sending newsletters, promotions and information relating to special offers and new services created by our organization
Management of the subscription to our newsletter
Management of the requests of the interested party for access, rectification, limitation or cancellation of their data
7.6 Analyze the data collected to determine your interests and customer profile and to allow us to send you personalized offers
7.7 To ensure and improve the use of the Sicilyinhome.com website, in particular:
· Improved navigation
· Implementation of security measures
7.8 Comply with local regulations (e.g. archiving of accounting documents)

8. DISCLOSURE OF PERSONAL DATA
Sicily in Home does not disclose personal information to other organizations, except in the following cases:
In compliance with legal obligations, for example in response to requests from local authorities or as part of an investigation and in accordance with local regulations
If it is in your own interest, for example to provide medical services
To protect the rights, property or personal safety of an individual, a Sicily in Home customer or Sicily in Home interests
As permitted by this Policy
· With your consent

9. LINKS TO THIRD PARTY WEBSITES
Sicily in Home ensures that it will not share any of your information with third party websites. The inclusion of these links on our site does not imply the approval of such websites or services by Sicily in Home. When you click on one of these links, you are leaving our website to be redirected to other sites, over which we have no control. Therefore, we recommend that you review the third party's privacy policy before providing any personal information during your visit to such websites. Sicily in Home is not responsible for the privacy practices of such websites.

10. INTERNATIONAL TRANSFERS
Sicily in Home will never allow you to transfer your personal data to internal or external recipients located in countries that do not offer the same level of protection as personal data.

11. DATA SECURITY
Sicily in Home adopts adequate technical and organizational measures, in accordance with the applicable legal provisions, to protect your personal data from unlawful or accidental destruction, from accidental alteration or loss and from unauthorized access or disclosure. Sicily in Home undertakes to take all reasonable measures to keep the information concerning you safe, both electronically and on paper, and to keep such information correct and updated. We also require our employees and data processors to respect the confidentiality of personal information held.

12. COLLECTION OF OTHER INFORMATION
"Other Information" means information that does not reveal your specific identity or that does not directly relate to an individual, such as:
· Browser and device information
· App usage data
Information collected through cookies, pixel tags and other technologies
Demographic information and other information you provide Aggregate information
If we are required to treat Other Information as personal information under applicable law, we may use it for the purposes requested and disclose it as set out in this Notice. We and our third party service providers may collect Other Information in various ways, such as:
Through your browser or device: Some information is collected by most browsers or automatically via your device, such as the MAC address (Media Access Control), the type of computer (Windows or Macintosh), the screen resolution, the name and version of the operating system, the manufacturer and model of the device, the language, type and version of the Internet browser, and the name and version of the Online Services (such as apps) you are using. We use this information to ensure the proper functioning of the Online Services.
Through the use of cookies. These tracking tools can be installed on your device based on the preferences you have expressed or that you can express at any time pursuant to this Notice.
Cookies are information stored directly on the computer or mobile device you are using. Cookies allow us to collect information such as browser type, time spent on the Online Services, pages visited, referring URL, language preferences and other aggregate traffic data. We and our service providers use information for security reasons, to facilitate navigation, to view information more effectively, to collect statistical information, to personalize your experience while using the Online Services and to recognize your computer in order to help you use the Online Services, such as during the online booking process. We also collect statistical information on the use of the Online Services in order to continuously improve their design and functionality, understand how they are used and help us solve the problems inherent to them. Cookies also allow us to select advertisements or offers that are allegedly most attractive to you and to display them while you are on the Online Services or to send you advertising and marketing emails. We may also use cookies or other technologies to track responses to our online advertisements and marketing emails. If you do not want information to be collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically refuse cookies or to choose whether to decline or accept the transfer of a certain cookie to your computer or device ( or more cookies) from a particular site. More information is available at http://www.allaboutcookies.org/manage-cookies/index.html. You can choose whether to accept cookies by changing the settings on your browser or manage your tracking preferences by clicking on "Tracking preferences". However, by not accepting cookies, it is possible that you may experience inconvenience in using the Online Services. For example, we may not be able to recognize your computer or mobile device and you may have to re-register each time you visit our site. Additionally, you may not receive our advertisements or other offers relevant to your interests and needs. We do not currently respond to browser "Do-Not-Track" signals.
Through pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with certain Online Services, inter alia to track the actions of users of the Online Services (including e-mail recipients), measure the success of our marketing campaigns and compile statistics on the use of online services and response rates. We also use Google Analytics, which uses cookies and similar technologies to collect and analyze information on the use of the Services and communicate activities and trends. These services may collect information about the use of other websites, apps and online resources. You can learn about Google's practices by visiting www.google.com/policies/privacy/partners/ and decide to disable them by downloading the browser add-on for the deactivation of Google 

13. DATA RETENTION
We keep your personal data only for the time strictly necessary to achieve the purposes indicated in this Notice and in accordance with the applicable legal provisions.

14. ACCESS AND RECTIFICATION
You have the right to access your personal data stored by Sicily in Home. You also have the right to request the rectification or cancellation of the data stored or to limit the processing of your data, subject to the applicable regulations. You can exercise these rights by sending us a written request by e-mail or by ordinary post to the following address:
Email: sicilyinhome@gmail.com
Mail: Sicily in Home by Tiziana Lorenzi Via Pietro Novelli, 158 / A - 95125 Catania
We remind you to indicate your full name, address and telephone number when submitting your request, should we need to contact you for further information. For the purposes of confidentiality and the protection of your data, we will also need proof of your identity (copy of your identity card or passport) before we can process your request.
If you submit more than one request in quick succession, we may respond to your next request by referring to our previous response and identifying only the points subject to change. We will respond to all inquiries as quickly as possible, in compliance with applicable law.

15. UPDATES
Sicily in Home operates in a dynamic business environment. Certain aspects of our business may change over time and this may require reviewing and updating our policies. Sicily in Home reserves the right to change its privacy policy at any time without notice. The changes will always be prospective and will take effect from the date indicated. Consequently, we recommend that you periodically review this privacy statement to stay updated on how we collect, use and protect your personal data.

Holiday Home

for rent in Catania